Warranty Policy
Manufacturer defect
We guarantee a warranty on any manufacturer defects within 12 months of purchase.
Accidentally broken by customer
You can choose from 2 options.
- Brand-New replacement - brand-new phone with all personal information copied to the new phone.
- Repair - send us your phone and we will fix it.
(We recommend option 1 for better quality and faster service)
0 - 3 Months (Free Shipping)
Brand-New replacement: Free Repair: Free
4 - 6 Months
Brand-New replacement: $50 Repair: $25
7 - 12 Months
Brand-New replacement: $85 Repair: $65
12 Months +
Brand-New replacement: $130 Repair: $85
- These rates apply for hinges and screen issues only, water damage and other repair rates will be evaluated, and you will receive a quoted price before the repair is performed.
- The shipping cost for the return label along with the shipping label is $10.
- We will perform an activation checkup to verify how long the phone has been in use.