Warranty & Repair Information

Manufacturer Defect

We guarantee any out-of-the-box manufacturer defects within 12 months of purchase.

Repairs for Accidental Damage

If your phone is broken due to accidental damage, you can send it to our repair department, and we will fix it for a minimum fee.

For broken hinges or screens, we are now offering a special price as detailed below.

All repairs are being made with parts of our new upgraded strong hardware.

Important Information

• All your personal information will be saved on your phone.

• The warranty and repairs are for hardware issues only, for any software-related issues please contact the store where you purchased it or contact our support team.

• We are not handling water damage.

• The shipping cost for the return label and shipping label is $10.

• Please note, that the repair process takes approx. a week. For faster service, you can fix it at most local cellphone stores for an additional charge, see here a list of stores.